FAQs & Policies | The Sweetest Thing

What Is Body Sugaring?

Body Sugaring is an ancient art of hair removal using a completely natural paste made from water, sugar and lemon juice. It looks like caramel or molasses. The paste is molded onto your skin against the direction of the hair growth, then quickly flicked off - removing the sugar paste and your unwanted hair. This ancient hand technique allows for the hair to be extracted in the direction of its growth which means less breakage and discomfort for you! It's also more sanitary and reduces waste because there are no sticks or strips. After your service the paste and gloves are discarded and you are left with beautifully smooth skin.

How Long Does Sugaring Last?

To answer this, you should first know there are 3 stages of hair growth. Growing, Resting, and Shedding. When hair is sugared in the growing stage (typically when its length is 1/8” to ¼” long), it won’t begin to grow back for 3-6 weeks. However, not all of your hairs are in the same stage at any time. We recommend that clients get sugared every 3 weeks for the first 6 months in order to catch every new growth cycle. This leads to long term hair reduction.

Should I Still Shave?

Shaving between appointments is not recommended if you're trying to achieve long term hair reduction. Remember those 3 growth cycles? Some of your hairs will be in the resting phase and will not be able to be extracted by sugaring if you choose to shave them. You will have to wait until those hairs reach the shedding phase and naturally fall out.

Does Sugaring Cause Ingrown hairs?

No, sugaring is gently exfoliating and helps to extract ingrown hairs. It removes the hairs from the root in the direction of growth, helping to prevent ingrown hairs from forming.

Now, let's examine what does cause ingrown hairs:

In traditional waxing, hair is removed in the opposite direction of growth, causing both disruption in the follicle and broken hairs. This can cause ingrown hairs to form almost immediately.
Naturally, when new hairs are growing in, if the surface of the skin isn't regularly exfoliated and moisturized, the hair can get trapped under a layer of dry, dead skin cells.

Can I get sugared while on my period?

Yes! Generally, skin is more sensitive during this time and you may opt to reschedule (Cancellation policy is still enforced), but it is fine to get sugared during your period. All we ask that you wear a tampon, or menstrual cup.

I Have Sensitive Skin; Can I Still Get Sugared?

Yes! Sugaring is safe for all skin types and pigments. Sugaring only removes the dead skin and hair – NONE of your living skin will be removed or damaged. This is possible because the sugar paste is applied at room temperature, so it can't burn you. It's completely water soluble, which means it won't stick to skin.

Can I get sugared while I'm pregnant?

Absolutely. Sugaring is completely safe during pregnancy. The Sweetest Thing uses only biodegradable, hypoallergenic products. Free of chemicals, resins and toxins.

Can I get sugared if I'm taking Isotretinoin (Accutane, Amnesteem, Claravis)?

No, since these medications can cause severe drying and thinning of all epidermal tissues, it is advised to wait at least six months to one year after discontinuation to receive any sugaring treatments.

Can I get sugared while using Retinol, Retin-A, Renova, Tazorac, or Differin?

No, since these can cause severe drying and thinning of all epidermal tissues, it is advised to wait at least 2 weeks after discontinuation to receive any sugaring treatments.

Is There A Minimum Age To Get Sugared At The Sweetest Thing?

We do not offer any services for persons under the age of 12. If you're under 18, you must be accompanied by a parent or guardian for your first appointment. Once you and your guardian have signed our waiver and consent forms, you are free to come in unattended as you wish. Absolutely no bikini services under the age of 16. Ages 16-17 must always be accompanied by a guardian during bikini services.

How should I prepare for my sugaring appointment?

Avoid shaving for at least 10-14 days. (Legs may require longer growth)
Avoid tanning for 24 hours before (definitely no sugaring on sunburns).
Shower or rinse off before your appointment, especially if you've just worked out.
Do not apply any moisturizers to the area being sugared on the day of your appointment.
Do not exfoliate the area 24 hours before your appointment.
Do not consume any caffeine directly before getting sugared.
Stay hydrated

What aftercare should be followed?

Post sugaring your pores will be temporarily open and susceptible to intrusive bacteria and irritation. For best results, the following should be observed for the first 24 hours after:

No sexual activity
Do not work out or sweat vigorously
Avoid hot temperatures
Keep the area clean and dry
No saunas, or steam rooms
Avoid harsh chemicals, including but not limited to chlorine and fragrances.
Wear loose comfortable clothing
Avoid tanning / UV

For flawless skin and excellent results, 48 Hours post sugaring you should:
Moisturize daily
Exfoliate lightly every other day
Maintain regular sugaring appointments

APPOINTMENT & SALON POLICY

The Sweetest Thing is, first and foremost, a welcoming place for everyone. We don't discriminate on the basis of sex, gender, class, ethnicity, religion, affiliation, or any other factor. Everyone is welcome at our salon, and we believe everyone deserves outstanding service.

With such a diverse clientele, we ask that all of our customers adhere to our policies in order for us to maintain an excellent standard for everyone. If we believe our policies are not being followed, we have the right to refuse service to anybody at any time.

All new clients and clients that have not been with us in a while are required to fill out a Client Intake Form before receiving services.
A valid credit card is required for all appointments to be reserved. Your card will not be charged unless you are subject to our Late Cancellation and No-Show Policy. We are committed to ensuring all your information is secured and protected.
24-hours notice is required for any modifications or cancellations to appointments.
If you cancel or reschedule less than 24 hours before your appointment your card will be charged $15.
If you "No Call No Show" your card will be charged 50% of the FULL PRICE of the service fee or $15, whichever is greater.
If you are more than 5 minutes late, you may lose your appointment time and be charged a late cancel fee.
Repeated policy violations may result in a required nonrefundable deposit to make future appointments.
All training services are overseen by a senior sugarist. Cancellation policy is still enforced.
We do not offer any services for persons under the age of 12.
We do not issue refunds. If you are not 100% satisfied with your service, let us know and we'll do everything in our power to make it right.

Cancellation policy is always enforced.